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Costs

One-time setup fee
€ 160,-

Monthly fee per user
€ 12,-

Op de Xelion Marketplace is de volgende disclaimer van toepassing.

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Zendesk Support

Zendesk develops user-friendly customer service software that grows with the company. Samson IT has developed a link between Xelion and Zendesk Support. This link offers a new possibility for Zendesk support users to connect smartly with Xelion. The Samson IT solution offers an alternative to Zendesk Talk that automates work for call center employees. Employees can benefit from all the advantages that Xelion offers.

Pairing the transmitter desk with Xelion

By using Zendesk in combination with Xelion it is possible to work even more efficiently. What does the link do?

 

  • Call directly from Zendesk
  • Create tickets directly in Zendesk
  • Save automatic call recording with the ticket
  • Connects the ticket directly to an existing customer