Op de Xelion Marketplace is de volgende disclaimer van toepassing.
Zendesk develops user-friendly customer service software that grows with the company. Samson IT has developed a link between Xelion and Zendesk Support. This link offers a new possibility for Zendesk support users to connect smartly with Xelion. The Samson IT solution offers an alternative to Zendesk Talk that automates work for call center employees. Employees can benefit from all the advantages that Xelion offers.
Pairing the transmitter desk with Xelion
By using Zendesk in combination with Xelion it is possible to work even more efficiently. What does the link do?
Call directly from Zendesk
Create tickets directly in Zendesk
Save automatic call recording with the ticket
Connects the ticket directly to an existing customer